In a crisis, every second counts – rely on the right support
Effective business continuity management (BCM) is now an indispensable part of modern business management. In order for BCM to actually work in an emergency, it requires not only well-thought-out plans, but also the right tools.
Specialized BCM software helps to record risks in a structured way, systematically document critical processes and make emergency plans available at any time.
The market for business continuity software is large, and companies should consider a few points when making their choice. In the following, we present the most important criteria and show you how a solution like the bcNAVIGATOR optimally meets them.
Here you will find the most important criteria – and how a solution like the bcNAVIGATOR optimally meets these requirements:
1. Ease of use
In crisis situations, all information must be immediately available. Anyone who has to search for contact details, emergency plans or decision-making processes for a long time in an emergency loses valuable time and risks avoidable damage. Therefore, digital support is required: BCM software solutions ensure that relevant information is centralized, up-to-date and available with just a few clicks. In order for this to work in an emergency, a quick and easy software entry is crucial, because a solution that is too complex or confusing costs valuable time and, in the worst case, can lead to delays in crisis management.
Tip:
Test your future BCM software with realistic scenarios and different user groups.
2. Flexibility and scalability: Grow with your needs
A good crisis plan must not be a static document. Companies are constantly changing. New locations are being created, new systems are being introduced and new supply chains are being established. All this also has an impact on crisis scenarios.
Tip:
Pay attention to modular expandability and easy adaptations to individual needs.
3. Integration into existing systems
BCM should be established as a management system and take into account all business areas of the organization. These business units work with a wide variety of already established systems and tools. Your software should therefore be able to be integrated into your existing system landscape – whether document management, risk analysis or alerting.
Tip:
Ask about integration options at an early stage and check references for similar projects.
4. Automate workflows
Effective BCM relieves your teams through automation: task distribution, plan reviews or escalation reports should be able to be triggered automatically.
Tip:
Let us show you which workflows can be mapped – and how easy they are to configure.
5. Security and Privacy
Especially in crisis management, the protection of sensitive information is of crucial importance. BCM software solutions usually meet high security standards. Centrally managing sensitive emergency data in a protected environment significantly reduces the risk of data leakage or misuse. Crisis plans contain sensitive information – security standards and data protection must be correspondingly high.
Tip:
Pay attention to ISO certifications and transparent data protection concepts at the provider.
6. Support and development
An often underestimated aspect is the continuous support provided by the software provider. Regular updates, new features, and customization options ensure that the solution keeps pace with the changing needs of the business. A good provider is not only available with technical support in an emergency, but also accompanies the entire BCM life cycle: from the introduction to training to the optimization of existing processes.
Tip:
Learn about support services, update cycles, and the solution’s development prospects.
Conclusion: The right software makes the difference
The selection of business continuity management software should be well thought out and practice-oriented. Companies should test the software with realistic scenarios and different user groups to ensure that it works reliably in an emergency. Modular expandability, individually configurable workflows and easy integration into the existing IT landscape are particularly important. Data protection, ISO certifications and long-term development prospects also play a central role.
Our bcNAVIGATOR meets all these requirements to a special extent. It has an intuitive user interface that can be easily operated by users without in-depth IT knowledge. Thanks to its modular design, the bcNAVIGATOR can be flexibly adapted to new business areas, locations or regulatory requirements without the need for fundamental restructuring. Standardized interfaces (APIs) enable seamless integration into existing infrastructures.
The integrated workflow engines are individually adaptable and thus optimally support your processes. The security of the bcNAVIGATOR is guaranteed by a development that complies with the GDPR and by hosting in certified data centers in Europe. This is complemented by personal support, training opportunities and continuous development of the software, which is closely oriented towards the needs of modern BCM practice.
A powerful solution such as bcNAVIGATOR not only creates transparency and certainty of action in crisis situations, but also strengthens the resilience of your company in the long term.
