Emergency and Crisis Management
In a crisis, it is not only the right measure that counts, but above all a functioning leadership model. Whether it’s a power outage, cyber attack or an event with reputational consequences, clarity is needed about responsibilities, escalation routes, communication and processes. Well-prepared crisis management helps to react quickly and in a controlled manner – not from the gut, but on the basis of proven structures.
We support you in setting up a sustainable crisis organization or further developing existing systems – strategically, operationally and with a view to real feasibility.
BC Consulting brings the right mix of military crisis management experience and modern corporate management and has also provided valuable support in improving crisis management at Austrian Power Grid.
What Does Emergency and Crisis Management Involve?
- Organizational structure: Who sits on the crisis team? What are the roles and responsibilities?
- Process organization: How does the alerting work? Who communicates internally and externally? Which leadership processes take effect when?
- Staff work: Clearly defined tasks, structured work overviews, supporting tools.
- Crisis Documents & Guidelines: Released documents, checklists, communication plans and guidelines.
- Operational tools & infrastructure: crisis rooms, IT tools such as bcCRISIS, means of communication.
- Integration & Release: Coordination with management, emergency planning and adjacent systems (e.g. incident management, external stakeholders, authorities).
Where We Support You
1
Conception or revision of the crisis organization
Together with you, we develop a structural and process organization that fits your corporate structure – with clear escalation paths and role profiles.
2
Define staff model & leadership processes
We work with you to design a structured team work – including role sheets, decision-making paths, communication rules and interfaces.
3
Create or revise documents & policies
Whether crisis guidelines, checklists, communication plans or work overviews – we deliver formats and content that prove themselves in an emergency.
4
Technical Support & Tool Integration
We support you in integrating our bcCRISIS software solutions – for digital staff work and documentation.
5
Coordination with emergency planning & IT
We ensure that your crisis management does not remain isolated, but is dovetailed with BCM, IT and existing emergency plans.
Your Benefits at a Glance
Together we develop a crisis management system that suits your organization. This means:
- Clear organization and responsibilities – so that no time is lost.
- Structured staff work – with prepared roles, tools and documents.
- Connectivity to existing emergency and BCM structures.
- Digital tools that support staff work do not complicate them.
- Proven methodology from many years of crisis preparation in various industries.
Real-Time Crisis Management: Lead Confidently, Communicate Clearly
With bcCRISIS , you can manage crisis situations digitally, in a structured way and in real time. From alerting to staff work to complete documentation, you keep track of everything at all times.
The module was specially developed for use in crisis teams – for coordinated leadership, clear communication and audit-proof traceability before, during and after the crisis.
Other Building Blocks for Your BCM System
The First Step Towards Resilience: Contact us!
Together, we strengthen your company’s resilience – with well-thought-out BCM that works. Let us advise you without obligation.